Telephone - Hotline
Service Hotline: +49 (0)6151-1419 - 999
Service Hotline DENTAL: +49 (0)6151-1419-153
Service Fax: +49 (0)6151-1419-91
A user-friendly control system, good documentation and comprehensive training ensure smooth and trouble-free production. Our experts provide invaluable support especially in the initial phase of your work or if you have new tasks. We are always there to help you find a solution to your problem! Send us the drawing via email and give us a detailed description on the phone to enable a quick diagnosis.
If there is a machine fault, we will carry out an initial diagnosis on the phone and discuss the further procedure with you. If necessary, we will send a service engineer to your factory.
You can make use of our service hotline from
Monday to Friday, 8 am to 6 pm.
The DATRON service phone number outside normal business hours*
Should you need our assistance outside normal business hours, our support team can be contacted during the following times: Monday to Friday from 6 pm to 10 pm and also Saturday and Sunday from 9 am to 3 pm except on national public holidays and school holidays of the federal state of Hesse.
*Please note that for this support there is a service charge of € 50.00.
If you leave a message and your telephone number with us we will return your call as soon as possible during normal business hours. This service is free of charge.
As a machine customer with a maintenance contract please contact the service phone number provided to you.