Consulting and Service

Application advice

Our application technicians combine years of CAD/CAM dental expertise and technical know-how. This allows us to assist you optimally in selecting the right components for your entire digital dental workflow. Optimal coordination of scanner/CAD software, CAM software, milling machine, tools and accessories is essential for the reliable production of perfect indications. 

Shadow frame

Completely worry-free production!

  • Service Hotline: +49 (0)6151-1419-153
  • Putting into operation and on-site repairs
  • Decentralised service centres
  • Spare parts shipment with high availability of parts,
    usually delivered within 24 hours
  • Maintenance and machine overhauls
  • Software updates and upgrades
  • Logistic support
  • Remote maintenance
  • On-site process support
  • Warranty extension
Shadow frame

Technology Center

Producing and milling indications with CAD/CAM is a highly individual task. The right combination of dental milling machine, tools and materials ensures a high material and time efficiency. We therefore offer comprehensive counseling to provide you with a solution that exactly matches your needs:

  • Producing client-customized samples according to drawings (in printed or electronic form)
  • Product capability demonstrations of our dental milling machines
  • Technology consulting for tools and materials
Shadow frame

Maintenance contract

An individually tailored maintenance contract will help you to reach your production goals safely and reliably.

  • Maintenance at a fixed price
  • Response times: on weekdays within 24 hours on-site
  • Increased machine availability
  • Machine precision check
  • 15% discount on current travel and hourly rates
  • Increased Hot Line availability (Monday to Friday, 7 am - 7 pm, Saturday 9 am - 3 pm)
  • Fixed price per maintenance service (plus travel costs and required materials) at a preferential price as compared to standard maintenance.
Shadow frame

Training

We impart all necessary skills to use our dental systems efficiently and cost-effectively. In addition, we offer product training for scanners/CAD software and CAM software.

Depending on your requirements, we can adjust duration of the courses, group size and achievement potential to your wishes. We offer:

  • On-site training
  • Training at our own training facilities
Shadow frame