A new technical team for DATRON France!
Thu, October 25, 2018
Category: News, Press-Release
In order to better meet the technical needs of our customers, we are pleased to inform you that the DATRON France team is strengthening its technical and application areas.
Since the launch of DATRON in France, our objective is to be a partner present with our customers in terms of after-sales support. Given the increasing number of DATRON machines installed in France and the increased need for advice and support to optimise the use of equipment, DATRON is strengthening its technical team and integrating a dedicated applications consulting unit.
By providing support to the itinerant team, the sedentary team will also enable DATRON France to be more responsive to hotline and after-sales service requests. This organization responds to the desire to support you even more and to provide you, beyond after-sales service, with process advice: tools, parameters, clamping, etc.
The new team
2 field technicians with significant experience in the industrial field and trained in Mastercam software work in companies equipped with DATRON high-speed rail centres, on training and installation, maintenance and on-site operations.
When they visit your premises, do not hesitate to ask them questions about the use of your DATRON CNC, as well as any other questions that may be useful for your processes.
Yann Daniel, sedentary application engineer, is your privileged contact at the hotline to answer your questions. Assisted by our apprentice contract engineer, he will also focus on process optimization, tool consulting and testing.
A team at your service!
To ensure that your requests are dealt with quickly and efficiently, it is important to send your requests to the following address:
- HOTLINE DATRON France : +33 (0)4 80 73 00 26
- Email : sav(at)datron.fr