Consulting and Service

Application advice

Our application technicians combine years of CAD/CAM dental expertise and technical know-how. This allows us to assist you optimally in selecting the right components for your entire digital dental workflow. Optimal coordination of scanner/CAD software, CAM software, milling machine, tools and accessories is essential for the reliable production of perfect indications. 

Completely worry-free production!
  • Service Hotline: +49 (0)6151-1419-153
  • Putting into operation and on-site repairs
  • Decentralised service centres
  • Spare parts shipment with high availability of parts,
  • usually delivered within 24 hours
  • Maintenance and machine overhauls
  • Software updates and upgrades
  • Logistic support
  • Remote maintenance
  • On-site process support
  • Warranty extension
Technology Center

Producing and milling indications with CAD/CAM is a highly individual task. The right combination of dental milling machine, tools and materials ensures a high material and time efficiency. We therefore offer comprehensive counseling to provide you with a solution that exactly matches your needs:

  • Producing client-customized samples according to drawings (in printed or electronic form)
  • Product capability demonstrations of our dental milling machines
  • Technology consulting for tools and materials
Maintenance contract

An individually tailored maintenance contract will help you to reach your production goals safely and reliably.

  • Maintenance at a fixed price
  • Response times: on weekdays within 24 hours on-site
  • Increased machine availability
  • Machine precision check
  • 15% discount on current travel and hourly rates
  • Increased Hot Line availability (Monday to Friday, 7 am - 7 pm, Saturday 9 am - 3 pm)
  • Fixed price per maintenance service (plus travel costs and required materials) at a preferential price as compared to standard maintenance.
Training

We impart all necessary skills to use our dental systems efficiently and cost-effectively. In addition, we offer product training for scanners/CAD software and CAM software.

Depending on your requirements, we can adjust duration of the courses, group size and achievement potential to your wishes. We offer:

  • On-site training
  • Training at our own training facilities
DATRON Kontakt: Dirk Iller (Vertrieb national)
Dirk Iller

Please feel free to contact me at any time!

If you have any questions or would like to know more about our dental products, please do not hesitate to contact me.

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