Service

THE DATRON neo SERVICE AT A GLANCE

DATRON offers you the highest efficiency in the operation of your DATRON neo milling machine!

With the purchase of a DATRON neo you acquire immediate productivity. The DATRON service team will provide you with comprehensive support after purchase.

DATRON neo service includes free support for technical support inquiries. In addition, the following services are available to you within the warranty period.

  • Free remote maintenance (Teamviewer)
  • Update machine software next
  • Upgrade machine software next

Further, general services (maintenance contracts) on request

Quick Start "DATRON neo"

Prerequisites: none
Contents:

You will work with DATRON neo CNC machines for the first time. You will learn the structure and operation of the DATRON machining system. As training content, you will be taught the basics of three-axis CNC machining as well as the basic functions necessary for operation. There is no programming via the DATRON next control.


The training includes:

  •     Machine structure, next software, basic functions, where do I find what?
  •     Manual control panel
  •     Managing tools, loading tools, tool check
  •     Camera operation, setting up the XYZ probe
  •     Zero point management - coordinate systems, rotation
  •     Loading a sample program and setting up the machine
  •     Machine maintenance

Objective:

After basic training, they will be familiar with the machine and DATRON controls. They are able to execute three-axis programs and to set up the machine for this purpose. The basic maintenance of the machine is taught.

The training takes place as a group training on the premises of DATRON AG (group size: max. 6 pers.). Included are: Training, catering and drinks during the training. We will be pleased to support you with travel planning and hotel search.

Standard Training "DATRON neo"

Prerequisite: Experience with a 3D CAM system


Day 1:

See service description neo basic training 1 day
Day 2:
Contents:

The future user will be introduced to working productively and quickly with DATRON neo using two examples (2 1/2D and 3D machining). The focus is on program creation with a CAM system (HSMWorks) and the use of DATRON tools.


The training includes:

  •     Correct procedure for creating CAM programs for DATRON neo.
  •     Selection of suitable tools
  •     Adjusting the milling parameters
  •     Cutting value recommendations
  •     Tips for handling the CAM system (chord errors, contour smoothing, etc.)

Objective:

After the training, they will be able to use the machine in conjunction with a CAM system.


Note: The CAM system used in the training (HSMWorks) is only used to demonstrate a procedure. The training does not include the use of the CAM system (CAM training can be booked as a stand-alone training). The training participant is therefore not bound to the CAM system used by us.

The training takes place as a group training on the premises of DATRON AG (group size: max. 6 pers.). Included are: Training, catering and drinks during the training. We will be pleased to support you with travel planning and hotel search.

neo application, customer-specific

The service includes:

    Preparation and execution of an individual sampling on the DATRON neo machine system.
    Execution in the technology center at the Traisa location
    Calculation according to expenditure

Note: To demonstrate the performance and ease of operation of the DATRON neo, DATRON has developed sample components for various applications and materials. The preparation and execution of these are free of charge and possible by arrangement.

 

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